Integrated Computers

 AMC (Annual Maintenance Contract) service is a comprehensive maintenance and support plan for surveillance systems. It ensures the smooth operation of CCTV cameras, DVR/NVR units, and other security components through regular check-ups, preventive maintenance, and prompt troubleshooting.

• Regular Maintenance: Periodic inspection and servicing of CCTV cameras, cables, DVR/NVR, and power supply.
• System Health Check: Ensures all cameras are functioning properly, free from dust, damage, or connection issues.
• Software & Firmware Updates: Keeps DVR/NVR firmware and monitoring software up to date for optimal performance.
• Repairs & Replacements: Faulty components such as cameras, power adapters, and cables are repaired or replaced if necessary.
• 24/7 Support: Technical support and troubleshooting assistance available round-the-clock or during working hours.
• Backup & Storage Management: Helps manage video recordings, storage capacity, and data backup solutions.
• Preventive Measures: Avoids major failures by detecting and resolving minor issues early.

1. Comprehensive AMC – Includes regular servicing, repairs, and replacement of defective parts.
2. Non-Comprehensive AMC – Covers only servicing and maintenance; spare parts are charged separately.

✔ Ensures continuous security monitoring without downtime.
✔ Reduces unexpected repair costs and system failures.
✔ Enhances the longevity of CCTV equipment.
✔ Provides peace of mind with professional support and timely service.